Mai Rewards
Join MAI COMMUNITY Today!
$1 spent = 10 mai points
500 points = $5 credit

EARN EVERY TIME &
ENJOY EVERY BITE

MAI Points
Coupons
Discounts
Special Invitations (Product launch, New Location Opening, etc.)
CM Merchandise gifts
Digital Wallet (Cashback Campaigns & Your Deposit)
Free Items (Birthday, Loyalty Promos, etc.)
CHIANG MAI APP
Check balance (MAI Points + Digital Wallet)
Place a takeout order with special offers
Receive exclusive offers, instant notifications
Check your closest CM location & book your table
Consult menus
Chiang Mai News

have Any Questions?

How do I join MAI Rewards?

Join through the Chiang Mai app, website or at a participating restaurant using your name and mobile phone number.

How do I earn rewards with Chiang Mai?

Attach your name and mobile phone number to an eligible purchase. Points will then be added to your MAI Rewards account according to the current program terms.

How does "MAI Rewards" work?

Our guests will receive 10 points for every $1 spent on our Chiang Mai app or website Chiangmai.ca

How do I check & redeem MAI points?

Our guests can check their points online under our Rewards page.
Just enter the phone number used to order and then the 6 digit “Pass code” that will be sent as a text message to verify the number.
Customers can use their accumulated credits towards their order through the app or Chiangmai.ca
$1 = 10 Points
500 points = $5 Credit

What is the difference between points, MAI Digital Wallet credit and gift cards?

MAI Digital Wallet credit is stored value, including deposits or promotional cashback. A gift card is prepaid value purchased for yourself or another guest.

Do I need to provide my phone number to earn rewards?

Yes. Your mobile phone number identifies your MAI Rewards account and allows points or Wallet credit to be applied correctly. Your name should also be attached to the account.

Can MAI Digital Wallet credit be transferred?

Yes. MAI Digital Wallet credit can be transferred to another eligible account using the recipient's mobile phone number, subject to the program's current terms and management approval.

Do points or MAI Digital Wallet credits expire?

Expiry rules can vary by reward or promotional campaign. Please check the terms shown in the app or contact a Chiang Mai location before the displayed expiry date.

Can rewards be used at every Chiang Mai location?

Most program benefits are intended for participating Chiang Mai locations, but exclusions may apply. Check the app or offer terms before visiting a specific restaurant.

Can rewards be used for dine-in, takeout and online orders?

Rewards may be available for dine-in, takeout or online orders depending on the specific reward or promotion. Review the offer terms before redeeming.

Which locations accept Chiang Mai gift cards?

Chiang Mai gift cards are accepted at all our locations.

Do Chiang Mai gift cards expire?

No. Chiang Mai gift cards do not expire.

Can I deposit funds through the Chiang Mai app?

Yes, you can deposit funds for any future orders through the app. Click the Rewards section and select Deposit Funds.

What methods of payment does the app accept?

Our app supports Apple Pay and credit cards only.

Contact