Information We Collect
When you visit our website, we may collect certain information from you, such as your name, email address, phone number, and other information that you voluntarily provide to us. We may also collect information about your device, such as your IP address and browser type.
How We Use Your Information
We use the information that we collect to improve our website, provide you with information about our products and services, and to respond to your inquiries. We may also use your information to send you marketing communications, such as newsletters, promotions, and other special offers.
How We Protect Your Information
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard security measures, such as firewalls and encryption, to protect your information. However, no security system is perfect, and we cannot guarantee the security of your information.
Sharing Your Information
We do not share your personal information with third parties, except as required by law or as necessary to provide our products and services to you. We may share your information with our service providers, such as hosting providers and email service providers, but only to the extent necessary to provide our services.
You have the right to access, correct, or delete your personal information that we have collected. You may also opt-out of receiving marketing communications from us by following the instructions in the communication. If you have any questions about your rights or how to exercise them, please contact us at the email address provided below.
Changes to this Policy
Seating time limit
- 1.5 hours to parties of 4 guests or less. - 2-hour limit to parties of 5 or more. - Seating limits start at the time of the originally scheduled reservation; not the time seated
- 1.5 hours to parties of 4 guests or less. - 2-hour limit to parties of 5 or more. - Seating limits start at the time of the originally scheduled reservation; not the time seated - Celebratory cakes and decorations - Must be approved by one of our staff members prior to your visit - Cakes brought in from outside will be charged $3 per person. - We also sell cheesecake at the store. - Please call in advance to ensure there is enough space for us to hold the cake for you. - Chiang Mai is not responsible for any damage to the cakes or any personal belongings. - The last call for food is 30 minutes before closing time. Special occasions such as restaurant cleaning, technical difficulties, and private parties may change the restaurant's last call. - A gratuity of 18% may be added to parties of 5 or more - We ask that all guests be present at the time of seating - Cancellation fees will be applied to no-show reservations and cancellations without a 24-hour notice in advance.
Late & Cancellation
Parties that are late for their reservation time are given a 15-minute grace period before we offer the table away to guests on the waitlist. If you are going to be late, we urge you to contact us so we can make our best effort to accommodate you and your party.
If you are unable to make your reservation, please kindly cancel your reservation by calling us or editing your online reservation. This will help other patrons find a table to accommodate late guests and walk-ins and avoid you paying for any cancellation charges or penalties.
There will be a charge for no-show reservations and cancellations without 24-hour notice in advance.
We have zero tolerance towards harassment of any kind, such as swearing, threats, and any act of violence, in our restaurant premises. This also includes any sort of discrimination based on race, religion, disability, or sexual orientation.
Customers who are noticed to be under the influence of alcohol and any other substance(s) may be denied service and asked to leave the premises for any such violations. Any inappropriate and disruptive behavior may be subject to further action by the local governing authorities.