Frequently asked questions
How do I purchase a gift card?
You can purchase a physical or digital gift card, at any of our participating store locations* or a digital gift card online using the Chiang Mai app or website chiangmai.ca.
Chiang Mai Parklawn
Chiang Mai Liberty
How does the digital gift card work?
Our digital gift card allows you to send your gift directly to a phone number, without any hassle. The amount will be kept in the system using the phone number and will be verified via text code for security.
How can I redeem my gift card?
You can redeem your gift card at any of our participating locations* when you order in stores or online using Chiang Mai App or website Chiangmai.ca
How can I re-load my existing gift card?
You can re-load your gift card at any of our participating locations* or online using the Chiang Mai app or website Chiangmai.ca. Click on “Get your giftcard”, click on “Deposit funds”, input your information, amount you would like to re-load and method of payment (Interac, Visa, Mastercard or Amex).
When does the gift card expire?
You are welcome to use the gift card at any time, the gift card does not expire
Who can I contact if I have any issues?
You are welcome to contact any of our store locations for help.